Job Description

Job Description

Job Description

Development Operations & Events Assistant

Jewish Big Brothers Big Sisters of Los Angeles (JBBBSLA) 
Department: Development 
Reports To: Development Operations & Events Manager 
Status: Full-Time, Non-Exempt, Union 6A

POSITION SUMMARY

Jewish Big Brothers Big Sisters of Los Angeles (JBBBSLA) is seeking a highly organized, detail-oriented, and mission-driven Development Operations & Events Assistant to support the organization's fundraising, donor engagement, and event initiatives. This position plays a critical role in the daily operations of the Development Department by coordinating donor database management, gift processing, donor communications, stewardship activities, and event logistics. This position is a position within the bargaining unit that is covered by the Collective Bargaining Agreement between JBBBSLA and The Jewish Communal & Social Agency Employees, Local 800 of the American Federation of State, County and Municipal Employees (AFSCME, AFL-CIO, Local 800).

The Development Operations & Events Assistant works closely with the Development Operations & Events Manager, Chief Development Officer, development staff, volunteers, board members, donors, and vendors to ensure all fundraising operations are executed efficiently and accurately. The ideal candidate is a proactive team player with strong administrative, customer service, and organizational skills who thrives in a fast-paced environment and is passionate about supporting JBBBSLA's mission.

ESSENTIAL DUTIES

Development Operations & Database Management

• Support the day-to-day administration of the Raiser’s Edge NXT database, ensuring accuracy, completeness, and integrity of donor records.
• Process and batch gifts, pledges, sponsorships, and event payments.
• Generate donor acknowledgement letters and ensure timely donor recognition.
• Enter and maintain donor, volunteer, sponsor, and prospect records.
• Process and reconcile online donations and event registrations.
• Assist with regular database audits, cleanup projects, and data quality initiatives.
• Generate reports, queries, lists, and mailing segments for fundraising campaigns and donor stewardship efforts.
• Maintain accurate records of donor interactions, event participation, and fundraising outcomes.
• Assist with donor research and prospect identification projects.
• Coordinate with Finance to support gift reconciliation and record accuracy.

Donor Communications & Stewardship

• Coordinate production and distribution of fundraising appeals, newsletters, event invitations, and donor communications.

• Create and manage mailing lists, donor segments, and email distribution lists.
• Assist in developing donor stewardship materials, recognition lists, and impact reports.
• Create online donation forms, campaign pages, and event websites.
• Support donor engagement efforts through timely follow-up and excellent customer service.
• Respond to donor inquiries and assist with donation-related questions.

Event Support & Logistics

• Support planning and execution of all fundraising, stewardship, and cultivation events, including:

• Big Event
• Golf Classic
• Sunday Funday
• Donor cultivation events
• Recognition receptions
• Board and committee gatherings

• Manage event registration processes and attendee communications.
• Maintain event sponsorship, auction, underwriting, and guest tracking records.
• Coordinate event materials including nametags, signage, seating charts, registration lists, and guest packets.
• Track gifts-in-kind, sponsorship commitments, and auction item donations.
• Assist with vendor communication and logistics coordination.
• Support event committees and volunteer engagement efforts.
• Provide onsite event support, including registration, donor hospitality, setup, and breakdown.

• Maintain master records of event solicitations, sponsorships, and donations.

Administrative Support

• Answer agency main phone line and route inquiries appropriately.
• Schedule meetings and prepare development materials as needed.
• Assist with preparation of board and committee meeting materials.
• Maintain organized digital and physical development files.
• Order and manage inventory of development and event supplies.
• Support special projects and fundraising initiatives as assigned.
• Work collaboratively with Development, Finance, Marketing, and Program teams to support organizational goals.
• Perform other duties as assigned.

QUALIFICATIONS

Required 

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 2years of experience in an administrative, development, nonprofit, or customer service role.
• Experience working with donor databases, CRM systems, or related technology platforms.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Advanced proficiency in Microsoft Word, Excel, Outlook, and related applications.

• Ability to manage multiple projects and deadlines simultaneously.
• Ability to work both independently and collaboratively.
• Strong customer service skills and professionalism when interacting with donors, volunteers, and board members.
• Ability to work occasional evenings and weekends for events.

Preferred 

• Experience with Raiser’s Edge NXT or similar donor database.
• Experience supporting fundraising events or nonprofit development initiatives.
• Experience with event registration and online fundraising platforms.

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