Get AI-powered advice on this job and more exclusive features. This range is provided by Aditi Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $42.00/hr - $47.00/hr Payrate: $42.00 - $47.00/hr. Responsibilities: Knowledge of Cisco Call Manager and Cisco Unity VM Program and troubleshoot VOIP phone and telecom issues Administer licensing and users on Call Manager Help manage physical connections from ISP for demarc/fiber/POTS/Fax lines Perform network cable pulls and install network drops Collaborate with the network team to resolve network, wireless, and VoIP issues Resolve trouble tickets with Help-Desk team end-to-end Maintain and support tributary equipment for USMMA Basic physical layer troubleshooting for network switches and fiber connections Support wireless access points and WAP installations Perform other duties as needed in support of USMMA This position is 100% on-site at Kings Point, NY Qualifications: 3 years experience with VOIP Call Manager 1-3 years experience with network and wireless equipment 1-3 years experience with network cable pulls, drops, and fiber troubleshooting 1-3 years experience with ISP, demarc, fiber, POTS, and Fax line connections CCNA or VOIP certification preferred Attention to detail and accuracy Integrity and strong moral principles Ability to develop and maintain standardized processes and procedures Driven to learn and adapt to new technologies Excellent interpersonal and communication skills Pay Transparency: The typical base pay for this role across the U.S. is $42.00 - $47.00/hr. Final offers depend on skills, education, experience, and benefits selected. Full-time employees may choose from various benefits packages, including medical, dental, vision, paid time off, 401(k), commuter benefits, and insurance. For details on data collection, privacy, and applicant rights, see our Privacy Policy . We use AI technology to assist in sourcing candidates. AI is used for data gathering only and does not replace human decision-making. By applying, you agree to our use of AI, including calls from an AI Voice Recruiter. Seniority level Entry level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Aditi Consulting
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