Job Description

Residential Security & Executive Protection Agent

The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional, customer service, strong verbal communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in a team environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is mandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.

Location: San Francisco Bay Area - Peninsula / Palo Alto

Responsibilities & Expectations:

• Responsible for safeguarding the client, family, and personal property at the residence.
• Incorporate the client's core values and code of conduct in all decisions and actions.
• Responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
• Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
• Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Demonstrate effective communication with the client, the family, and other team members.
• Maintain discretion and confidentiality.
• Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Ability to operate in a dynamic, multifaceted, and fast-paced environment.

Qualifications:

• 5 years' experience in a Residential Security Team
• Required – Possess a valid and current BSIS issued CA Guard Card and Exposed Firearm Permit
• CCW preferred, candidates with CCW or LEOSA will take priority
• Participation in random drug screenings
• Must pass Physical Readiness Test (PRT) & Meet and Greet prior to offer of employment.
• Pass pre-employment Background Investigation (BGI)
• Possess a high school diploma, GED, or equivalent
• Possess a valid and current driver's license
• Showcase abilities and experience in security planning, emergency response, conflict resolution, team environments and understanding of Residential Security Technologies
• Possess strong Written and Verbal Communication skills, Command Presence & Confidence in abilities to operate as a security professional

Desired Qualifications:

• Possess a valid and current U.S. Passport
• Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation.
• Prior Security Driving School or Experience
• Prior training in incident response, emergency medicine, etc
• Completion of an Executive Protection or Residential Security applicable academy or course
• Experience in providing Secure Transportation Operations (STO) for clientele in a solo or team capacity

Benefits:

• Medical, Dental, Vision, and Life Insurance
• Competitive 401k with employer match
• Employee Assistance Program (EAP)
• Paid time off (PTO)

Information Security:

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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